Shipping Policy
Thank you for shopping with us at Clear Drop Purifiers, your trusted source for high-quality water purifiers in the United States. Please review our shipping policy to understand how and when your order will arrive.
1. Shipping Locations
We currently ship to all 50 U.S. states, including Alaska and Hawaii. Unfortunately, we do not offer international shipping at this time.
2. Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
3. Shipping Rates & Delivery Estimates
We offer free standard shipping on all orders over $50.
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard (Ground) | 3–7 business days | Free (orders $50+) or $6.99 |
| Expedited | 2–3 business days | $14.99 |
| Overnight | 1–2 business days | $29.99 |
Delivery times are estimates and may vary depending on your location and carrier delays.
4. Order Tracking
Once your order is shipped, you will receive an email with a tracking number and carrier information so you can follow your package every step of the way.
5. Delays and Issues
While we aim for timely delivery, shipping delays may occur due to factors beyond our control such as weather, carrier disruptions, or high demand. We will do our best to keep you informed in such cases.
6. Undeliverable Packages
If a package is returned to us due to an incorrect address or failed delivery attempts, we will contact you to arrange reshipment. Additional shipping charges may apply.
7. Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact our support team at contact@cleardroppurifiers.com within 7 days of delivery for prompt assistance and resolution.
